This Privacy Policy statement has been established to give a clear explanation of our data processing practices to safeguard you and your personal information. By visiting, you are accepting and consenting to the practices described in this Privacy Policy.

Merlin Tools is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Any personal information provided to or to be gathered by is controlled by Omega Spares Limited, Unit 7, Cabot Business Village, Holyrood Close, Poole, Dorset, BH17 7BA, the data processor.

What we collect

The information we collect helps us to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and maintain your accounts with us.

Information you give us: we receive and store any information you enter on our website or give us in any other way. We use the information that you provide for such purposes as responding to your requests, improving our website, and communicating with you.

Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses This information does not relate to you as an individual and is collected to provide us with an understanding of the areas of interest on our site.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use Cookies

You have undoubtedly come across this term before if you have been browsing for some time. A cookie is an alphanumeric identifier that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as storage of items in your Shopping Basket between visits.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of all of Merlin’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to login and subsequently add items to your basket, proceed to Checkout, or use any other service that requires you to login.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.


Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Does Merlin Tools & Fixings share the information it receives?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


Data Protection Act

The information that you provide to us will only be used for credit and security checks and for managing your account.

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